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Computer + Tech Degrees
Technology is one of the fastest-growing areas where there aren’t enough qualified people. From artificial intelligence (AI) to apps to digital record keeping, there are many different programs you can learn about. While you’re studying, the computer and tech industries will keep coming up with new job chances that you might not even know about yet.
Computer Network Support or Technical Support Specialists
Computer network support and technical support specialists take care of the regular upkeep of their company’s networks. They do things like making sure files are safely copied on the network. The certificate program teaches about computer setup, hardware, operating systems, and managing networks. If you’re a technical support or computer network support specialist, you might want to think about getting an associate’s or bachelor’s degree if you want to work for bigger software companies.
Role & Responsibility
- Check and assess networks that are already in place.
- Do regular checks to make sure networks are working well.
- Find and fix problems in local area networks (LANs), wide area networks (WANs), and the Internet.
- Install or fix computer gear and things that go with it.
- Tell other team members and managers about the issues customers face the most and other things customers are worried about.
|2020 Median Pay||$55,510 per year / $26.69 per hour|
|2021 Median Pay||$57,910 per year / $27.84 per hour|
|Work Experience in Related Occupation||Less than 5 years|
|Number of Jobs, 2020||844,600|
|Number of Jobs, 2021||875,700|
|Job Outlook, 2020-30||9%|
|Job Outlook, 2021-31||6% as fast as average|
|Employment Change 2020-30||72,200|
|Employment Change 2021-31||56,400|
Based on national data, not school-specific information. Conditions in your area may vary.
How to become
Since computer support jobs require various skills, there are multiple ways to get into this field. For certain computer support specialist roles, you’ll need a bachelor’s degree, while others might only require an associate’s degree or some specialized classes after high school.